Billing
At Orion, we provide expert billing services designed to optimise revenue and ensure
compliance with industry standards. Our comprehensive solutions streamline billing processes,
enhance accuracy and improve financial outcomes for your practice. Here’s how our billing
services can support your success
At Orion, we equip our clients with innovative digital tools designed to streamline the billing
process and enhance efficiency. As an Orion client, you gain access to a powerful smartphone
app and integrated practice-management platform, supported by tailored training sessions—
delivered virtually or in person to suit your needs.
With these tools, you can:
SMART BILLING SOLUTIONS FOR EVERY SPECIALITY
Reduce administrative workload with just a few taps.
Submit claims instantly
Generate real-time cost estimates
Provide accurate, transparent bedside or consultation
cost estimates for improved patient communication.
Use smart digital forms, integrated diaries, and automated task
management to reduce errors and speed up claim preparation.
Simplify workflows
Enhance patient engagement
Send reminders, confirmations, and secure communications
directly from the platform to reduce no-shows and improve collections.
COMPREHENSIVE BILLING COVERAGE & REPORTING
Orion manages billing across all medical schemes, health insurers, and third-party claims, including Compensation Fund (COID) claims. For our COID claims, we work with specialist partners to ensure faster and more effective collections.
Each month, you will receive detailed financial reports, including:
Turnover
Receipts
Total outstanding balances
Age analysis
120-day overdue report
Bad debt review
Discounts applied
Our reconciliation process carefully matches payments against your bank statements, providing
full transparency and accountability.
PROFESSIONAL AND EFFICIENT CLAIMS MANAGEMENT
Fast turnaround
Claims submitted to medical schemes, health insurers, and third parties
within 24 hours.
Proactive follow-up
Timely engagement with schemes and insurers to secure payments.
Courteous stakeholder management
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Swift rejection resolution
Quick responses to minimise delays.
PMB claim support
Including the collection of pathology and radiology reports when
required.
Got Questions?
Thanks to our efficient systems, the need for legal debt collection is rare. If legal action
becomes necessary:
- We partner with a trusted legal firm specialising in medical debt recovery.
- No account is referred for legal action without your prior consent.
This proactive, ethical approach safeguards your practice’s financial interests while reducing disruption to your workflow.
PARTNERING WITH ORION
At Orion, our focus is on making your billing accurate, compliant, and profitable. With our dedicated team, proven processes, and advanced digital platforms, we simplify the most time- consuming aspects of practice administration—so you can concentrate on patient care. By choosing Orion, you choose a partner committed to the financial health and long-term success of your practice.